Privacy Policy
Our Commitment to You
Paragonis Media Ltd. and its affiliates (“Paragonis Media”, “Company”, “we”, “our”, “us”) are committed to protecting your privacy. To provide our Services, we collect and process certain personal information about you and your activities in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR – EU/EEA), the California Online Privacy Protection Act (CalOPPA – U.S.), the Personal Information Protection and Electronic Documents Act (PIPEDA- Canada), and the Privacy Act of 1988 (Australia), among other applicable data protection laws worldwide.
By using our Services, you consent to the collection, storage, use, and disclosure of your Personal Data as described in this Privacy Policy. We encourage you to read this policy carefully. If you do not agree, please discontinue use of our Services.
We have implemented strict security measures to protect the confidentiality, security, and integrity of your information.
Last update: February 8, 2025
1. WHAT DATA DO WE COLLECT?
To provide and improve our Services, we collect various types of data, including Personal Data, Usage Data, Cookies & Tracking Data, and Content ID & Monetization Data.
1.1 Personal Data
We collect personal information that you voluntarily provide when using our Services. This includes:
– Registration Information – When you sign up, we may collect your name, email address, account details, and payment information. Payment data is processed securely through third-party providers, and we do not store full payment details.
– Contact Information – If you contact us for support or inquiries, we may collect your email address, phone number, and other relevant details to assist you.
– Account & Profile Data – If you interact with certain features (e.g., submitting videos for monetization), we may collect details such as your YouTube channel URL, content usage, and related analytics.
1.2 Usage Data
To enhance user experience and optimize our platform, we track how users interact with our Services. This includes:
– Pages Visited & Actions Taken – Information about which pages you visit, time spent, clicks, and interactions with our content.
– Session Data – Logs of logins, preferences, and engagement levels with our Services.
1.3 Cookies & Tracking Data
We use cookies and similar technologies to enhance usability and analytics. This may include:
– Essential Cookies – Necessary for login sessions and core functionality.
– Analytical Cookies – Help us understand user behavior and improve Services.
– Marketing & Third-Party Cookies – Used for advertising and personalized recommendations.
1.4 Content ID & Monetization Data
As part of our music monetization services, we collect and process:
– YouTube Content ID Data – Information about videos that use our music, including video titles, channel details, and revenue reports.
– Monetization & Earnings Data – Revenue generated from Content ID claims, licensing, and partnerships with creators.
2. HOW DO WE COLLECT YOUR DATA?
We collect data through direct interactions, automated tracking technologies, and third-party integrations to provide and enhance our Services.
2.1 Direct Interactions
You provide us with personal information when you:
– Sign up for an account – During registration, we collect name, email, payment details, and account information.
– Contact us – When you reach out via email, support forms, or other communication channels, we collect details necessary to assist you.
– Engage with our services – If you submit content for monetization or licensing, we collect relevant channel and video details.
– Participate in surveys or feedback – If you provide feedback or participate in research, we may collect additional insights.
2.2 Automated Tracking Technologies
When you interact with our website, we automatically collect certain data through:
– Cookies & Browser Storage – Small files stored on your device that help us remember preferences and analyze usage.
– Analytics & Performance Tracking – We use tools to monitor site activity, engagement patterns, and system performance (e.g. Google Analytics, etc.).
– Log Files & Technical Data – Our servers record IP addresses, browser types, operating systems, and session data for security and improvement purposes.
2.3 Third-Party Integrations
We may receive additional data from third-party platforms, including:
– YouTube & Content ID – If you monetize content through us, we collect video metadata, usage insights, and revenue reports from YouTube.
– Payment Processors – When you make transactions, our payment partners provide us with billing confirmations and payment verification data.
– Analytics & Marketing Platforms – Third-party tools may provide aggregated insights into how users interact with our Services.
These integrations allow us to deliver a seamless experience while ensuring compliance with relevant regulations.
3. HOW WILL WE USE YOUR DATA?
We only use your personal data where we have a legitimate reason to do so, including fulfilling our contractual obligations, complying with legal requirements, and improving our services. The main ways we use your data include:
3.1 Service Provision & Account Management
We use your data to:
– Provide and manage our services – including account setup, song licensing, content monetization, and royalty distribution.
– Process payments – working with third-party payment processors to send payouts, verify transactions, and manage billing.
– Provide customer support – responding to inquiries, resolving issues, and improving your overall experience.
3.2 Analytics & Service Improvements
To enhance our platform and optimize our offerings, we may:
– Monitor usage patterns – analyzing interactions to improve user experience, song discovery, and platform performance.
– Enhance security – detecting fraud, suspicious activity, and potential breaches.
– Conduct research & feedback collection – through surveys and analytics to refine our content, monetization options, and partner programs.
3.3 Marketing & Communications
With your consent, we may use your data for:
– Email updates & newsletters – sending you news about new features, music releases, and industry trends.
– Promotional campaigns – informing you about exclusive opportunities and collaborations.
– Service announcements – keeping you updated on policy changes, platform upgrades, and relevant notifications.
(You can opt out of marketing emails anytime via the unsubscribe link.)
3.4 Legal & Compliance Obligations
We may process your data to:
– Ensure compliance with contracts, terms of service, and applicable laws.
– Respond to legal requests – such as court orders, regulatory inquiries, or fraud investigations.
– Protect our rights & interests – preventing misuse, enforcing agreements, and handling disputes.
3.5 Third-Party Processing
To operate efficiently, we may share necessary data with third-party service providers, including:
– Payment processors – to manage transactions, revenue payouts, and financial reporting.
– Analytics platforms – to assess performance, trends, and engagement.
– Security & compliance services – for fraud prevention and risk management.
We ensure that any third-party providers handling your data comply with strict privacy and security standards.
4. WITH WHOM DO WE SHARE YOUR DATA?
We may share your personal data with third parties in specific situations to operate our services efficiently, comply with legal obligations, and ensure a seamless experience.
4.1 Third-Party Service Providers
We work with trusted third-party providers who assist in delivering our services. These may include:
– Hosting providers – ensuring the availability and security of our platform.
– Payment processors – facilitating transactions, royalty payouts, and billing.
– Analytics & marketing platforms – such as Google Analytics, YouTube, and other data tracking tools to monitor usage and improve services.
– Security & fraud prevention tools – detecting fraudulent activities and enhancing platform security.
These service providers process your data only as necessary and are bound by strict privacy and security standards.
4.2 Legal & Compliance Disclosures
We may disclose your data if required by law or necessary for:
– Complying with legal obligations – including responding to court orders, subpoenas, or regulatory authorities.
– Preventing fraud and security risks – investigating potential violations, fraudulent activities, or unauthorized use of our services.
– Protecting rights and interests – enforcing contracts, terms of service, and protecting our intellectual property.
4.3 Business Transfers & Corporate Transactions
If Paragonis Media Ltd. undergoes a merger, acquisition, restructuring, or asset sale, your data may be transferred to the new entity. We will ensure that your personal data remains protected and handled in accordance with this Privacy Policy.
4.4 YouTube & Third-Party Integrations
If you use our services through YouTube or other integrated platforms, data sharing may occur based on their respective privacy policies. By using our services on these platforms, you agree to their terms alongside ours.
5. INTERNATIONAL DATA TRANSFERS
We operate globally, which may involve transferring your personal data outside your country of residence. We ensure that any such transfers comply with applicable data protection laws and that your data remains secure and protected.
5.1 EU Data Subjects
For users based in the European Economic Area (EEA), we may transfer data to countries outside the EEA. In such cases, we ensure that:
– The country has been approved by the European Commission as providing an adequate level of data protection, or
– We implement Standard Contractual Clauses (SCCs) or other legally approved safeguards to protect your data.
5.2 Other Regions
For users outside the EEA, international transfers will comply with local data protection regulations to ensure that your personal data is handled securely and lawfully.
We take all necessary steps to ensure that your data is processed securely and in accordance with this Privacy Policy, regardless of where it is stored or accessed.
6. HOW DO WE PROTECT YOUR INFORMATION
We take the security of your personal data seriously and have implemented technical, administrative, and physical safeguards to protect it from unauthorized access, loss, misuse, or disclosure.
6.1 Security Measures
We use industry-standard security practices, including:
– Encryption: Your data is encrypted both in transit and at rest.
– Secure Storage: Data is stored on secure servers with restricted access.
– Access Controls: Only authorized employees, contractors, or partners who need access to fulfill their duties can access your data, and they are bound by strict confidentiality agreements.
– Regular Security Audits: We continuously monitor our systems, conduct security assessments, and update our security protocols to safeguard your information.
6.2 Your Responsibility
While we work hard to protect your data, no system is 100% secure. You can help protect your information by:
– Keeping your account credentials confidential and not sharing them with others.
– Using a strong, unique password for your account.
– Being cautious of phishing attempts and suspicious messages requesting personal information.
6.3 Data Breach Protocol
In the unlikely event of a security breach that affects your personal data, we will take immediate action, including:
– Investigating the issue and mitigating risks.
– Notifying affected users, where required by law.
– Reporting the breach to the relevant data protection authorities, if necessary.
We are committed to continuously improving our security practices to protect your data and privacy.
6.4 Limitation of Liability
While we take reasonable measures to safeguard your personal data, Paragonis Media is not responsible for any unauthorized access, loss, or misuse of your account resulting from your failure to maintain the security of your login credentials. This includes, but is not limited to:
– Using weak or easily guessable passwords.
– Sharing account credentials with others.
– Falling victim to phishing attacks or malware.
If unauthorized access occurs due to negligence on your part, Paragonis Media will not be held liable for any damages, losses, or unauthorized actions taken within your account.
7. HOW LONG DO WE RETAIN YOUR DATA?
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, business, and operational requirements.
7.1 Retention Periods
The retention period for your data depends on several factors, including:
– The purpose for which the data was collected.
– Legal and regulatory requirements.
– Business and contractual obligations.
In general, we keep your personal data:
– For as long as you have an active account or use our services.
– As required to comply with legal obligations (such as tax, accounting, or regulatory requirements).
– To resolve disputes, enforce agreements, or protect our legal rights.
7.2 Data Deletion
Once data is no longer needed, we securely delete, anonymize, or archive it in accordance with applicable laws and industry best practices.
7.3 Anonymized Data
In some cases, we may anonymize your data for research, statistical, or analytical purposes. Anonymized data is not linked to any individual and may be retained indefinitely.
8. YOUR DATA PROTECTION RIGHTS
We want to ensure you are fully aware of your data protection rights. Depending on your location and applicable laws (such as the General Data Protection Regulation (GDPR) in the European Union), you may have the following rights regarding your personal data:
8.1 Your Rights
Every user is entitled to the following:
– Right to Access – You have the right to request copies of your personal data. We may charge a small fee if your request is excessive or repetitive.
– Right to Rectification – You have the right to request corrections to any personal data you believe is inaccurate or incomplete.
– Right to Erasure (“Right to be Forgotten”) – You can request that we erase your personal data under certain conditions.
– Right to Restrict Processing – You have the right to request that we limit the processing of your personal data in specific situations.
– Right to Object to Processing – You may object to the processing of your personal data if it affects your rights, subject to legal limitations.
– Right to Data Portability – You can request that we transfer your personal data to another organization or directly to you, where technically feasible.
These rights are not absolute and may be subject to legal or contractual requirements.
8.2 How to Exercise Your Rights
If you wish to exercise any of these rights, please contact us:
– Email: hello@paragonismedia.com
– Contact Form: through our Contact Us page.
– Address: 77 Camden Street Lower, Dublin, D02 XE80, Ireland.
We will respond to your request within one month as required by law. If your request is complex or involves multiple requests, we may extend this period and notify you accordingly.
8.3 Identity Verification
To protect your data, we may request additional information to verify your identity before processing your request. This is to ensure that your personal data is not disclosed to unauthorized individuals.
9. DO NOT TRACK (DNT) DISCLOSURE
This section is for California residents and is included to comply with the California Online Privacy Protection Act (CalOPPA). Under CalOPPA, we must disclose how we handle Do Not Track (DNT) signals from web browsers.
9.1 Our Response to DNT Signals
Currently, we do not respond to Do Not Track (DNT) signals due to third-party services we use, such as Google Analytics, YouTube, and other service providers, which may track users across different websites.
9.2 Third-Party Tracking
While we do not track users for advertising purposes, third-party services we integrate with may collect data about your browsing behavior. To learn more about how these third parties handle DNT signals, please refer to their respective privacy policies:
– Google Privacy Policy
9.3 Managing Your Privacy Preferences
If you wish to limit tracking, you can adjust your browser settings or use privacy-focused browser extensions. However, these measures may not fully prevent tracking by third parties.
10. COOKIES & TRACKING TECHNOLOGIES
10.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us collect standard Internet log information and visitor behavior data to improve your browsing experience.
In addition to cookies, we also use other tracking technologies, such as pixels, events, and scripts, to analyze user interactions and enhance our services.
For more details, visit allaboutcookies.org.
10.2 How We Use Cookies
We use cookies and tracking technologies for various purposes, including:
– Ensuring website functionality (e.g., keeping you signed in).
– Analyzing website usage to improve performance.
– Providing personalized experiences based on your preferences.
– Delivering relevant advertising in partnership with third-party advertisers.
10.3 Types of Cookies We Use
We use the following types of cookies:
– Essential Cookies: Required for the website to function properly. These cannot be disabled.
– Analytics Cookies: Help us understand how users interact with our website (e.g., Google Analytics).
– Advertising Cookies: Used for targeted advertising based on your browsing behavior.
– Functional Cookies: Store your preferences, such as language and display settings.
Some cookies are first-party cookies (set by our website), while others are third-party cookies (set by external services like Google, YouTube, and advertisers).
10.4 Third-Party Tracking & Google Analytics
We use Google Analytics to collect data on how users interact with our website. Google Analytics stores a unique identifier in your browser to track repeat visits. This data is used to improve our services.
Google’s Privacy Policy: Google Privacy Policy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
10.5 How to Manage Cookies
You can control cookies through your browser settings:
– Google Chrome – Manage Cookies
– Mozilla Firefox – Manage Cookies
– Safari – Manage Cookies
– Microsoft Edge – Manage Cookies
– Opera – Manage Cookies
On mobile devices, you can limit tracking through your device settings:
– iOS: Settings > Privacy > Tracking > “Allow Apps to Request to Track”
– Android: Google Settings > Ads > “Opt Out of Interest-Based Ads”
To opt out of third-party advertising cookies, visit:
– Network Advertising Initiative Opt-Out
– AboutAds Opt-Out
11. USER CHOICES & OPT-OUTS
We respect your right to control how your personal data is used. Below are the options available to opt out of marketing communications and tracking technologies.
11.1 Opting Out of Marketing Emails
If you no longer wish to receive marketing emails from us, you can opt out by:
– Clicking the “Unsubscribe” link at the bottom of any promotional email.
– Adjusting your email preferences in your account settings (if applicable).
– Contacting us directly at hello@paragonismedia.com or the contact form in the Contact Us page with the subject line “Unsubscribe from Marketing Emails.”
Please note:
– Even after opting out of marketing emails, you may still receive transactional or service-related emails (e.g., account updates, billing notifications).
– It may take up to 7 days to process your request.
11.2 Opting Out of Targeted Advertising & Tracking
We use cookies and tracking technologies for analytics, personalization, and advertising. You can opt out of these in several ways: (See section 10.5).
11.3 Do Not Track (DNT) Requests
Some browsers allow users to send a Do Not Track (DNT) signal. However, due to inconsistent industry standards, we do not currently respond to DNT signals from browsers.
12. CHILDREN’S PRIVACY
We take the privacy of minors seriously and are committed to protecting it.
12.1 Age Restrictions
Our services are intended for users aged 18 and older. We do not knowingly collect personal data from individuals under 18 years old. If you are under 18, you may only use our services under the supervision and consent of a parent or legal guardian.
12.2 Parental Responsibility
If you are a parent or guardian and believe that a minor has provided us with personal data without your consent, please contact us immediately at hello@paragonismedia.com or the contact form in the Contact Us page. We will take appropriate steps to remove the information from our systems.
13. PRIVACY POLICIES OF OTHER WEBSITES
Our website may contain links to third-party websites or services. Please be aware that we do not control, review, or take responsibility for the privacy policies or practices of these external sites. If you click on a third-party link, we encourage you to read their privacy policy to understand how they collect, use, and protect your data.
14. CHANGES TO OUR PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time.
· Minor Changes: If changes are minor, we will update the policy on our website without direct notification. It is your responsibility to review this page periodically for any updates.
· Major Changes: If there are significant changes to how we handle your data, we will notify you via:
– Email (if you have an account with us).
– A notice on our website.
– A message in your user account.
Your continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
15. HOW TO CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us through the following methods:
– Email: hello@paragonismedia.com
– Contact Form: through our Contact Us page.
– Mailing Address (if applicable): 77 Camden Street Lower, Dublin, D02 XE80, Ireland.
We aim to respond to all inquiries as soon as possible.
16. HOW TO CONTACT THE APPROPRIATE AUTHORITIES
If you believe that we have not adequately addressed your privacy concerns, you have the right to contact the appropriate data protection authorities.
– European Union (GDPR Compliance): Contact your local Data Protection Authority (DPA).
– United Kingdom (UK GDPR): Information Commissioner’s Office (ICO).
– United States (California – CalOPPA): California Attorney General.
– Canada (PIPEDA Compliance): Office of the Privacy Commissioner of Canada.
– Australia (Privacy Act of 1988): Office of the Australian Information Commissioner (OAIC).
If you are unsure which authority to contact, we recommend reaching out to us first at hello@paragonismedia.com, and we will do our best to resolve your concerns.